Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Account

You may browse our site without registration. For purchases, you must provide accurate account information and maintain its confidentiality.

1.2 Intellectual Property

All content on our site, including product designs, logos, and text, is owned by Entertainment Games Store or our partners (BGG, Dice Tower) and protected by copyright. You may not reproduce or distribute any content without permission.

2. Products and Services

2.1 Product Descriptions

We sell premium tabletop gaming components including:

• BGG GeekUp Bag Sets
• BGG GeekUp Bit Sets
• BGG Store Promos
• The Dice Tower Collection

We strive for accurate product descriptions but cannot guarantee all details are error-free.

2.2 Product Availability

All items are subject to availability. We may limit quantities and discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase. We reserve the right to refuse orders for any reason.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the total amount to your selected payment method.

3.3 Pricing

Prices are in USD. We may adjust prices without notice, but changes won’t affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Areas

We ship worldwide except to certain Asian countries and remote regions.

4.2 Shipping Options

• Standard Shipping ($12.95): via DHL or FedEx, delivered within 10-15 business days
• Free Shipping: via EMS for orders over $50, delivered within 15-25 business days

4.3 Order Processing

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information upon shipment.

4.4 Delivery Issues

You must inspect deliveries immediately. Report damaged/missing items within 48 hours with photos to [email protected].

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unopened items in original packaging. Exceptions:

• Opened BGG GeekUp Bit Sets (hygiene reasons)
• Digital products
• Items damaged by misuse

5.2 Return Process

1. Email [email protected] within 15 days with order details
2. Receive return authorization
3. Ship items to: Entertainment Games Store Returns, 2968 Pinchelone Street, Virginia Beach, US 23464

5.3 Refunds

Refunds are processed within:

• 5-10 business days for credit/debit cards
• 3-5 business days for PayPal

Original shipping fees are non-refundable (except for defective items).

6. User Responsibilities

6.1 Account Security

You’re responsible for maintaining account security and all activities under your account.

6.2 Prohibited Activities

You agree not to:

• Use our site for illegal purposes
• Attempt unauthorized access to our systems
• Misrepresent your identity
• Interfere with site functionality

7. Limitation of Liability

Entertainment Games Store is not liable for:

• Delays beyond our reasonable control
• Minor product variations from descriptions
• Indirect damages from product use
• Customs delays or fees for international orders

Our maximum liability is limited to the purchase price of your order.

8. General Provisions

8.1 Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by Virginia law. Disputes will be resolved in Virginia courts.

8.3 Contact Information

For questions:

Email: [email protected]
Address: 2968 Pinchelone Street, Virginia Beach, US 23464
Response time: 24-48 hours (excluding weekends)